Privacy Policy

Your privacy is important to Syntegra Indonesia (“we”). This policy explains what data we collect, how we use it, and your rights as a user of Syntegra services.

1. Information We Collect

We collect information you voluntarily provide (name, email, WhatsApp number, business name, industry) through contact forms or registration. We also collect basic technical data (IP address, browser type, pages visited) via cookies to improve our services.

2. How We Use Your Data

Your data is used to: (a) respond to inquiries and consultation requests; (b) provide, operate, and maintain Syntegra products; (c) send product information you requested; (d) comply with applicable legal obligations.

3. Sharing With Third Parties

We do not sell your personal data. We only share data with trusted service providers (e.g. cloud hosting, payment gateway, email service) supporting our operations, under confidentiality and security obligations.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission method is 100% secure.

5. Your Rights

You have the right to: access, correct, or delete your personal data; withdraw consent at any time; file a complaint with data protection authorities. To exercise these rights, contact us at support@syntegra.co.id, or request deletion of your data here.

6. Policy Changes

This policy may be updated at any time. The latest version will always be available on this page with an updated date.

7. Contact

Questions about this privacy policy can be sent to support@syntegra.co.id or via WhatsApp at +62 818-718-388.